Contact P999 Customer Service
Experience seamless gaming with our dedicated 24/7 support team in Pakistan. Whether you have a question about a deposit, need help claiming a bonus, or require technical assistance on ۹۹۹ گیم, we are always here to help.
Official Contact Information
Reach out to our headquarters or drop us an email.
| Legal Name | P999 / P999 Game / P999 App Apk |
|---|---|
| support@p999.gg | |
| Phone | (+92) 312-999-0888 |
| Website | p999.gg |
| Office Hours | Monday – Sunday (09:00 – 17:00 PKT) *Live Chat is available 24/7 |
| Address | Office No. 1204, 12th Floor, Al Hafeez Executive Tower, Gulberg III, Lahore, 54660, Pakistan |
Fastest Support Channels
Choose the communication method that best suits your needs.
- 💬 24/7 Live Chat (Recommended): The absolute fastest way to get help. Click the Chat icon on the bottom right of the screen for instant replies. Ideal for urgent deposit or withdrawal checks. (Response time: under 30 seconds).
- ✈️ Telegram & WhatsApp: Join our official social communities to get direct support from our admins, claim exclusive promo codes, and stay updated on the latest events.
- 📩 Email Assistance: Best for complex issues requiring documentation, such as KYC verification, detailed transaction disputes, or business partnerships. (Response time: 24–48 hours).
Contact Form
When Should You Contact Us?
To ensure faster response times, we encourage players to reach out whenever they face specific concerns. A concise explanation helps our team resolve your issue more efficiently. Please contact us if you experience:
- Transaction Delays: Your JazzCash, EasyPaisa, or USDT deposit/withdrawal has exceeded the standard processing time.
- Bonus Inquiries: You have met the conditions for a Welcome Bonus or Cashback but haven’t received the rewards in your wallet.
- Technical Difficulties: You are facing login errors, App installation issues, or a game froze during an active bet.
- Account Security: You need to update your registered phone number, reset a forgotten password, or report suspicious activity.
Step-by-Step Guide to Getting Help Fast
- Step 1: Always access the official platform via P999.gg to guarantee a secure connection and avoid fraudulent support accounts.
- Step 2: Ensure you are logged into your account via P999 Login before initiating a chat. This allows our agents to pull up your account history instantly.
- Step 3: Prepare relevant evidence. Have your Username, Registered Phone Number, and a screenshot of your Transaction ID (TID) ready.
- Step 4: Clearly describe your situation in the Live Chat or Email. Be specific (e.g., “My EasyPaisa deposit of 1,000 PKR is missing, TID: 123456789”).